Have you been in that situation before where you'd like to move beyond small talk but just can't seem to do it?
How do we deepen our connections with the people we encounter in our lives? Chip and Dan Heath explore this in their enlightening book, The Power of Moments, and the answer is easier than you think.
Imagine a scenario where you show up at a bus stop and there's somebody already waiting there. You say, "Hi," and the other person responds, "Hey." End of conversation. But let's … [Read more...] about Deepening Ties Through the Art of Conversation